- OperatorTRINK N.V.
- LaunchedOctober 2024
- Game Library3,000+ titles
- Support24/7 live chat in English
1. General terms and acceptance
These Terms & Conditions form a legal agreement between you and Bulletz Casino in relation to your use of the website, account services and available gaming products. They apply to all visitors, registered customers and anyone who accesses or uses the services. If you do not agree with these terms, you must not use the website or open an account.
Additional terms may apply to specific games, payment methods, tournaments, promotions or other features. Those terms will be made available where relevant and should be read before you participate. If an additional term conflicts with these general terms, the specific term will apply to the relevant product or offer to the extent of the inconsistency.
Bulletz Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The current version will apply from the date it is published. You should review this page regularly. Continuing to use the website after an update means that you accept the revised terms.
The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking whether online gambling is lawful for you and for complying with all applicable Australian laws and regulations. Bulletz Casino may restrict access where required by law, regulation, technical limitations or internal controls.
2. Accounts, eligibility and verification
You must provide accurate, current and complete information when registering an account. Information may include your name, date of birth, residential details and other information needed to operate the account, meet legal obligations or complete identity checks. You must update your details if they change.
You must meet the minimum legal age and all other eligibility requirements that apply to gambling services in your location. You must not create or use an account on behalf of another person, allow another person to use your account, or permit anyone who is underage to access the services.
Only one personal account may be used unless Bulletz Casino expressly permits otherwise. Duplicate, linked or incorrectly created accounts may be reviewed, restricted, suspended or closed. Where accounts are linked to suspected misuse, fraud or a breach of these terms, related transactions may also be reviewed.
Bulletz Casino may request identity, age, address, payment or source-of-funds information at any stage. You must provide requested documents within a reasonable period and ensure that they are genuine, valid and readable. Verification checks may be required before deposits, withdrawals, bonuses or continued access can be completed.
You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account has been accessed without permission, you must stop using it and notify Bulletz Casino through the available support channel as soon as possible. You must not attempt to bypass security controls or access another customer’s account.
- Do not provide false, misleading or incomplete information.
- Do not use an account for unlawful activity, fraud, money laundering or third-party payments.
- Do not use automated tools, bots, scripts or other software to interfere with the website or games.
- Do not attempt to manipulate game results, promotions, payment systems or account controls.
3. Deposits, wagering and withdrawals
You may deposit funds using the payment methods made available on the website. You must use a payment method that belongs to you or that you are authorised to use. Bulletz Casino may decline, delay or reverse a transaction where it cannot be verified, appears unusual, is inconsistent with these terms or may create a legal or security concern.
Before depositing, you should check the payment information, any applicable fees and any limits shown during the transaction. A deposit is not a guarantee that you will be able to withdraw an equivalent amount immediately. Funds must not be used for unlawful purposes or in a way that attempts to disguise their origin.
Games are governed by the applicable game rules and the information displayed before play. You are responsible for checking the stake, odds, rules and any relevant conditions before confirming a wager. A wager may be accepted, rejected, cancelled or settled in accordance with the applicable game rules and platform procedures.
Once a wager has been confirmed, it generally cannot be changed or cancelled unless the relevant game rules or applicable law provide otherwise. If there is a technical fault, display error, interrupted connection or other material malfunction, Bulletz Casino may investigate the event and take corrective action that is permitted by the applicable rules and law.
Withdrawal requests may be subject to account verification, payment checks, transaction monitoring and any conditions displayed for the relevant service. A withdrawal may be delayed or declined where information is incomplete, a payment method cannot be confirmed, a legal obligation applies or an account review is in progress. Any available balance remains subject to these terms and applicable law.
You should not treat the website or your account as a bank account. Bulletz Casino does not promise that the services will always be available, uninterrupted or error-free. You are responsible for checking your own internet connection, device, software and security before using the website.
4. Promotions, fair use and responsible gambling
Promotions, bonuses and promotional competitions may be subject to separate terms. Those terms will explain eligibility, participation requirements, expiry conditions, wagering requirements, permitted games, withdrawal rules and any restrictions that apply. You should read the relevant offer terms before accepting or using an offer.
Bulletz Casino may correct an obvious error, refuse an offer, remove promotional benefits or restrict participation where an offer has been misused, claimed in error, obtained through multiple accounts or used in a way that is inconsistent with its purpose. Any action will be taken subject to applicable law and the relevant promotion terms.
Gambling should be treated as entertainment, not as a way to make money or resolve financial difficulties. Only gamble with funds you can afford to lose. Set personal limits, take regular breaks and avoid gambling when affected by alcohol, stress or other factors that may affect your judgement.
Responsible gambling tools and support options may be available through the website. These can include deposit limits, time reminders, activity information, breaks or account exclusion. If gambling is becoming difficult to control, stop playing and seek help from an appropriate Australian support service or qualified professional.
You must not use the services if you have asked to be excluded, if access would breach a legal restriction, or if you believe you cannot gamble safely. Bulletz Casino may apply restrictions or suspend access where responsible gambling, customer protection or compliance concerns arise.
5. Privacy, suspension and legal information
Personal information is handled in accordance with the applicable privacy notice and privacy laws. Information may be collected and used to create and manage accounts, process transactions, provide services, verify identity and age, prevent fraud, meet legal obligations, support responsible gambling and improve the website. You should review the privacy information before using the services.
Bulletz Casino may suspend, restrict or close an account where it reasonably believes that you have breached these terms, provided inaccurate information, failed a verification check, engaged in unlawful or fraudulent conduct, misused a promotion, created a security risk or where action is required for legal or responsible gambling reasons.
If an account is suspended or closed, you must not create another account or attempt to access the services without permission. Any remaining funds will be handled in accordance with applicable law, the circumstances of the review and any valid payment or verification requirements. Bulletz Casino may retain relevant records where required for legal, regulatory, security or dispute purposes.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those rights, the website and services are provided on the basis set out in these terms, and you should use them at your own risk.
You must contact Bulletz Casino through the support options shown on the website if you have a question, complaint or concern about your account, a transaction or these terms. Provide enough information for the matter to be reviewed, but do not send passwords or other sensitive security information unless specifically requested through a secure process.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. These terms, together with any applicable additional terms and notices, represent the agreement governing your use of Bulletz Casino.
